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Frequently Asked Questions
Everything you need to know about ordering, our pickles, and more.
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Absolutely — drop us a message on WhatsApp with your name, complete address, contact number, and desired products, and we'll sort it out for you.
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We accept all debit cards, credit cards, and PayLah/PayNow.
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We offer two delivery options: Next Day Delivery for $10, or 3–4 Day Delivery for $5. Spend $50+ to avail FREE 3-4 Day Delivery. Track your order anytime using your email and order number from your confirmation email, or reach us on WhatsApp.
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We pack every order with care — historically, only 1 in 100 shipments have arrived damaged. If your order does arrive damaged, we'll replace it at no cost; just share a photo with us.
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Self-collection is available at 20 Balmoral Park, The Balmoral #01-03, Singapore 259849.
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All our ingredients are sourced from Singapore suppliers. We use Mustard Oil across all our preparations, made the traditional small-batch, homemade way — no shortcuts, no mass production.
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Our pickles stay good on your kitchen shelf or refrigerated for 3 to 12 months. Given Singapore's warm climate, we recommend refrigerating once opened.
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Never. The spices and oil in our recipes act as natural preservatives, and the vibrant colours you see come entirely from the spices themselves — nothing artificial, ever.
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Yes — items can be returned within 7 days if undamaged, unused, and in their original packaging with the seal intact. Return shipping costs are the customer's responsibility.